Technical Support

Take advantage of STSG’s premier
relationship with top-tier partners
to get help when you need it.

Powered by our leading-partners, STSG is proud to offer its customers priority technical assistance when they need it most. The method to contact support and the hours of availability depend on services purchased at time of implementation.

For projects that are in-progress, please contact your STSG project manager or implementation engineer first.

For assistance with completed implementations and equipment in production, please follow the instructions below, depending on the level of support purchased.

For 5×10 support plans, and non-critical issues, please email our Technical Assistance Team at

For 24×7 support plans, including critical down issues, please contact STSG at 972.491.1294.

Ready to turn your IT complexity into simplicity?

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Our experts are ready to help simplify your next technology project, regardless of the size. Leave us your contact info and we’ll get in touch right away with a no-commitment, no-nonsense proposal.

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